Shipping and Returns

Shipping your order

Goods are usually shipped within 2 days of receipt of payment and are shipped via our carrier.

Shipping costs include handling and packaging fees, as well as shipping costs. Goods that are shipped on pallets, are on "lost pallets" (without deposit). Handling fees are fixed, while freight charges vary depending on the weight / total footprint of the shipment and the postal code of the destination. We advise you to group your items in one order. We can not group two separate orders placed separately and delivery charges will apply to each one.

The packaging used for the transport of the goods is adapted and guarantees their condition until the reception.

Any damage must be noted at the reception, in the presence of the driver and added to its roadmap. A copy must be sent to us within 48 hours. Damaged goods will be returned to you free of charge.

For any order requiring pallet transport, access and parking must be possible for a "semi-trailer" truck. Delivery is on the sidewalk.

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In case of return, the organization and transportation costs are the responsibility of the customer except in case of error on our part.